In the discussion on air travel, he pointed out that flying has not gotten cheaper in the past 20 years and that it has become far more miserable. Speaking to risk management, he pointed out that the 9/11 attacks were not caused by improper screening or failing to take off a belt or shoes. Furthermore, he puts the lost productivity cost of the TSA check-ins at $8 billion. Add in the actual costs of employing the people and machines and one gets to some pretty big numbers.
So, safety is not improved, the risk is not mitigated, AND it costs us billions and makes life miserable.
You really can understand why some would dislike risk managers.